Intelligent Choices Keeping You In The Field 

Minimise downtime with Cervus John Deere Connected Support Tools

Gain further insight from your machine, on the go, through John Deere Connected Support tools. By fully integrating your equipment, technology and services with your local Cervus John Deere dealer, you'll improve your equipment uptime and get the most time in the field.

By allowing your machine to be connected to the local dealer, the service team can quickly access and monitor alerts coming in and can help diagnose a problem more rapidly. Software updates can also be applied remotely to help reduce downtime. 

Connected Support Tools

  1. Expert Alerts
  2. Remote Display Access
  3. Remote Programming 
  4. Service ADVISOR™ Remote 
Incorporating data into your farming operation will advance your farming practices. Talk to your local Cervus Equipment Precision Ag team to learn more.

Expert Alerts utilise JDLink™ machine connectivity and data analytics to predict machine failures before they happen. This can reduce diagnostic time and minimise downtime by dealing with the impending issue before it happens. 

Users can view the operator's display screen on their machines for added support and troubleshooting. Setting up Remote Display Access through the GreenStar Gen 3 or 4 screens can assist the operator in navigating the steps needed to resolve an issue or ensure correct settings and machine operation.

Allow your dealer to initiate solutions without visiting the farm or field and charge you for a technician's travel time. Remote Diagnostics and Programming allows a dealer to perform software updates to the machine that save you downtime.

With your permission, your local dealership can remotely access your machine’s diagnostics systems with JDLink™ infrastructure to identify potential issues early and minimise machine downtime. Technicians can remotely identify any issues, diagnose the problem and bring out the right parts – all in a single visit.
 

Contact Your Local Service Department

Get started today by contacting your sevice team to fully optimise your operation.