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Work With Cervus

Service Administrator


Cervus Equipment is a world-leading equipment dealer, powered by iconic brands and unrivaled support. With more than 60 dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It’s our mission to enable our customer’s success by providing practical and reliable equipment solutions and support. Our customers count on Cervus to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere. 

At Cervus Equipment we believe great companies are built by great people - and for them. We strive to design a better way to work with employees to help them maximize productivity and achieve their potential.  It starts right here with people like you.  At Cervus, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success. Our goal is to build a strong team of unique talents and perspectives and we welcome your ideas on how to make us even better.  In your efforts to achieve, learn and grow, we will support you all the way.  If you're motivated by success for yourself and your team, you belong with Cervus Equipment.  Join our growing team and build your career with Cervus. 

Our Terang branch has an exciting opportunity for an exceptional individual to join our store as a Service Administrator. 

This is a Fixed Term contract from the beginning of July 2021 to the beginning of February 2022. 
If you are someone with experience in mechanical workshop environments, who has excellent clerical and time management skills then this position is for you. You will have a high degree of customer service, together with strong communication skills, which will ensure you can effectively support our Service Manager with daily workshop and Service tasks. 

What does the role look like?

  • Attending to customer enquiries and bookings and completing necessary documentation 
  • Maintaining the customer and equipment database 
  • Preparing, maintaining and controlling work orders from bookings through to invoicing including warranty claims 
  • Preparing weekly and monthly KPI reports for the Service Manager 
  • Monitoring Technician job and time cards 

What are we looking for?

  • A positive, helpful, flexible and supportive disposition 
  • Minimum 3 years’ administration experience  
  • Sound knowledge and use of Microsoft Office suite 
  • Ability to work under pressure and prioritise 
  • A collaborative approach, adhering to company values 
  • Highly motivated with a positive 'can do' attitude 

What’s in it for you?

  • Competitive remuneration
  • Employee Pricing on John Deere goods for personal use
  • A great work culture