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Work With Cervus

Parts Interpreter

ARE YOU LOOKING FOR A GREAT OPPORTUNITY IN REGIONAL VICTORIA?

Colac is situated in a beautiful region offering a great lifestyle and a lower cost of living.

Cervus Equipment is a world-leading equipment dealer, powered by iconic brands and unrivaled support.

With more than 60 dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It’s our mission to enable our customer’s success by providing practical and reliable equipment solutions and support. Our customers count on Cervus to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.

At Cervus Equipment we believe great companies are built by great people - and for them. We strive to design a better way to work with employees to help them maximize productivity and achieve their potential. It starts right here with people like you. At Cervus, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success. Our goal is to build a strong team of unique talents and perspectives and we welcome your ideas on how to make us even better. In your efforts to achieve, learn and grow, we will support you all the way. If you're motivated by success for yourself and your team, you belong with Cervus Equipment. Join our growing team and build your career with Cervus.

Our  Colac Branch has an exciting opportunity for an exceptional individual to join our team as a Parts Interpreter. In this role you will be dedicated to excellent customer service and solutions and bring expertise and responsiveness to the team. You are passionate and committed to our current and future success in the ever-changing world of work. This career opportunity offers training and exposure for career advancement. 

What does this role look like to you?

  • Delivering an exceptional customer service experience to internal and external customers.
  • Be responsible for building customer loyalty, market success, growth and profitability while on the road.
  • Promote and deliver value added solutions
  • Back counter Parts support, ordering parts for Service Technicians and front counter Parts support will be required
  • Advising customers on additional parts that may be beneficial to a repair or service and actively promote and sell added value services
  • Assist with preparing and maintaining merchandise displays and control showroom inventory to ensure maximum sales
  • Shipping and receiving of goods

What are we looking for?

  • Two or more years of experience in a Customer Services role in order to deliver an exceptional customer service experience
  • Sales focused to participate in setting, reviewing and meeting monthly and annual sales targets
  • Experience in the Parts automotive industry or heavy equipment would be beneficial
  • Great computer skills to utilize our electronic parts diagrams and to assist Service Technicians in the field quickly and accurately
  • Strong ability to prioritize work and to assist customers promptly
  • Experience working in a fast-paced industry

What’s in it for you?

  • Competitive salary
  • Great working environment
  • Advancement Opportunities within the Organization as we grow
  • Ongoing Training & Development